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​                     1.      Strategy and Growth Consulting 

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  • Market entry strategy (expanding into new countries or regions)

  • Brand positioning and differentiation

  • Competitive analysis and industry benchmarking

  • Mergers, acquisitions, and partnerships

  • Pricing and promotion strategies

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                  2. Customer Experience & Marketing

  • Omnichannel strategy (integrating online + in-store experiences)

  • Customer journey mapping

  • Loyalty programs and retention strategies

  • Digital marketing and personalization

  • Store experience design and visual merchandising

                    3. Retail Operations & Supply Chain

  • Inventory management optimization

  • Demand forecasting and planning

  • Logistics and distribution network design

  • Vendor and supplier management

  • Cost reduction and efficiency improvements

                  4. Digital Transformation & Technology

  • E-commerce platform strategy and implementation

  • Retail tech selection (POS systems, CRM, ERP)

  • Data analytics and business intelligence

  • AI and automation (e.g., demand prediction, chatbots)

  • Cybersecurity and IT infrastructure

5.  Merchandising & Product Strategy

  • Assortment planning (what products to sell)

  • Private label development

  • Category management

  • Trend forecasting and consumer insights

  • Product lifecycle management

6. Change Management Implementation 

  • Organizational design and restructuring

  • Staff training and capability building

  • Transformation program management

  • Leadership alignment and culture change

 7.  Financial and Performance Improvement

  • Profitability analysis

  • Cost structure optimization

  • Store network optimization (opening/closing locations)

  • KPI tracking and performance dashboards

  • Turnaround and restructuring support

  8. Innovation and Future Retail 

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  • Emerging retail trends (e.g., experiential retail, social commerce)

  • New business models (subscription, DTC, marketplaces)

  • Pilot programs and innovation labs

  • Retail partnerships and ecosystem development

Get in Touch

Contact us at hello@retailcxg.com

+ 61 2 7239 8843 

Head Office:

Level 17 , 123 Pitt Street 

Sydney AUSTRALIA 

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Other Office locations :

New York , NY

New York, NY

London , UK

Paris, France

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© 2025 by The RCG Group. 

 

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